1 Introduction
Patanwada Trust ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services — including donations for education, medical support, and assistance to vulnerable women.
By using our website or services, you agree to the collection and use of information in accordance with this policy. Please read it carefully.
2 Information We Collect
We collect personal information you voluntarily provide to us:
- Personal Information: Name, email address, phone number, and postal address.
- Donation Information: Donation amount, payment details (processed securely via third-party gateways), and recurring donation preferences.
- Technical Data: IP address, browser type, device information, and pages visited on our website.
- Marketing Preferences: Your preferences for receiving updates about our programs in education, health, and women's empowerment.
We do not directly collect or store payment card details. All payment processing is handled securely by Razorpay, a PCI DSS compliant payment gateway.
3 How We Use Your Information
We use the information collected for the following purposes:
- To process and acknowledge your donations and support our welfare initiatives.
- To communicate with you about our programs, events, and opportunities to contribute.
- To improve our website, services, and user experience through analytics.
- To comply with legal obligations, prevent fraud, and enforce our terms.
- For internal record-keeping and reporting on our impact in education, medical aid, and women's empowerment.
- To send newsletters and updates — you can opt out at any time.
- To issue donation receipts and tax exemption certificates (where applicable under law).
4 Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties only as required to provide our services:
- Payment Gateway — Razorpay: Processes donations securely. Razorpay is PCI DSS compliant and handles all payment transactions.
- Service Providers: Hosting providers, email services, and analytics tools who are bound by confidentiality agreements.
- Legal & Regulatory: Government authorities or regulators as required by law, or to protect our legal rights.
All third-party service providers are contractually required to keep your information confidential and use it solely to perform services on our behalf.
5 Security
We prioritize the security of your personal information. Our measures include:
- SSL/TLS encryption to protect all data transmission between your browser and our website.
- Integration with Razorpay's secure, PCI DSS compliant payment gateway — we never store card data.
- Regular security audits and compliance with applicable data protection standards.
- Strict access controls, limiting data handling to authorised personnel only.
- Secure server infrastructure with firewalls and monitoring.
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We encourage you to use strong, unique passwords and keep your account details confidential.
6 Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access, correct, or update your personal information held by us.
- Request deletion of your personal data (subject to legal retention obligations).
- Opt out of marketing communications at any time via the unsubscribe link or by contacting us.
- Withdraw consent where processing is based on your consent.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us using the details in Section 9.
7 Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete such information from our records.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.
Continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
9 Contact Us for Privacy Concerns
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: